1. Introduction

This Cookie Policy explains how Abraj Stay ("we," "us," or "our") uses cookies and similar technologies on our hotel booking website. By using our website, you consent to the use of cookies as outlined in this policy.

This policy should be read together with our Privacy Policy and Terms and Conditions, which provide additional information about how we collect, use, and protect your personal information.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit our website. They are widely used to make websites function efficiently and to provide information to website owners.

Cookies can also be used to remember your preferences, improve your browsing experience, and provide personalized content and advertising.

Similar technologies include web beacons, pixels, and local storage that serve similar purposes to cookies.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionalities such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided.

• session_id - Maintains user session (Session)
• csrf_token - Security protection (Session)

Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages. This data helps us improve website performance and user experience.

• Google Analytics - Website analytics (2 years)

Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personalized features.

• user_preferences - Remembers user settings (1 year)
• language - Stores language preference (1 year)

Targeting/Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure advertising campaign effectiveness.

• Google Ads - Advertising targeting (90 days)
• Facebook Pixel - Social media advertising (90 days)

4. Third-Party Cookies

We work with third-party service providers who may set cookies on our website to provide services they offer. These third parties include:

• Analytics providers (Google Analytics)
• Advertising networks (Google Ads, Facebook)
• Social media platforms
• Payment processors

These third parties have their own privacy policies and cookie policies, which we encourage you to review.

5. Managing Cookies

You can manage or disable cookies at any time through your browser settings. Most web browsers allow you to control cookies through their settings preferences.

However, please note that disabling cookies may affect the functionality of our website and your ability to use certain features, such as booking accommodations or accessing personalized content.

Important: Strictly necessary cookies cannot be disabled as they are essential for the website to function properly.

6. Cookie Data Retention

Cookies have different lifespans depending on their purpose:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until deleted or expired
• Third-party cookies: Subject to the third party's retention policies

You can delete cookies at any time through your browser settings.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational reasons.

When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and notify you through appropriate channels.

We encourage you to review this policy periodically to stay informed about our use of cookies.

8. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Email: info@abrajstay.com

Phone: +966 9200 15728

Address: Spring Towers, Prince Mohammed Ibn Salman Ibn Abdulaziz Rd, Riyadh, Saudi Arabia, Post Code: 13316